Privacy policy

The EU General Data Protection Regulation (GDPR) came into force on 25th May 2018, superseding the previous Data Protection Directive adopted in 1995.
This privacy notice sets out the standards that you can expect from Ram & Co Solicitors Limited . Our priority is to maintain the security of your data, and we are fully committed to respect your confidentiality. This policy describes how this personal data must be collected, handled and stored effectively and efficiently to meet the relevant data protection law.
The aim of this notice is to describe the types of personal data we Introduction The EU General Data Protection Regulation (GDPR) came into force on 25th May 2018, superseding the previous Data Protection Directive adopted in 1995.
This privacy notice sets out the standards that you can expect from Ram &CO solicitors Limited Our priority is to maintain the security of your data, and we are fully committed to respect your confidentiality. This policy describes how this personal data must be collected, handled and stored effectively and efficiently to meet the relevant data protection law.
The aim of this notice is to describe the types of personal data we Ram &CO solicitors Limited may collect from you. It also aims to explain the way we process your information and also share and store your data

Ram &CO solicitors Limited is a registered company in England & Wales No: 7260518 and also registered on the Information Commissioner's Register.
We collect your personal information in accordance with our Privacy Policy and the relevant data protection law. This policy aims to deliver you the basic information regarding your rights and obligations, and it also details how, why and when we collect and process your personal data.
We recognise how important it is to protect the privacy of all individuals involved in cases and we make sure that your data is protected by complying with the data protection laws.

Personal data we process

We only process personal data that is relevant for meeting our legal obligations at Ram &Co solicitors Limited these could include your Name, address, contact detail, your financial circumstance, ethnicity, any religious beliefs, any details of any third party, children’s details, or to anyone who may have any interest in the case.
These data will usually be obtained directly from you or anyone who has authority to act on your behalf.

Purpose of processing and the legal basis for the processing

We take our privacy policy very seriously and we will not in any circumstance disclose or share your personal data without your permission, unless we are required to do so by law. We will not process your personal information and data outside of the European Economic Area (EEA). Below are some examples of when we collect, process and share your personal data.
1. To verify your identity
2.To process job applications
3.To process and manage your instructions
4. Achieve our obligation arising from any agreement entered into between you and us
5. Monitor customer satisfaction
6.To notify you about any changes to our services
7. To provide you with any information or services that you request from us.
8. Making applications to the authorities and courts.
9.We will protect your data and make sure that anyone without authorisation will not be able to access your data

You can:

1. Request access to your personal data or ask and update your information.
2. Object to our processing of your personal data or request for some restrictions
3. Make a complaint with the ICO
4. Where you have provided consent to us providing you with our service, you are free to withdraw your consent at any time as you wish.

Why we collect your data ?

We may gather information and process your personal data for numbers of reasons and these could be;
1. So that we may comply with any legal obligation we have;
2.When you apply for a job vacancy with us
3.When you/third parties contact us in person or telephone, e-mail or post.
4.Where you have consented to process your information and data.
5.Our legitimate interest
6.Taking information over telephone, emails and face to face

Our Legitimate interest

It is necessary for the legitimate interests of Ram &CO solicitors Limited to;
1. Protecting clients, employees and maintaining their health and welfare
2. Promotion and marketing of our services
3. Understand clients instructions and needs
4. Improve current services and maintain development
5. Preventing crime, fraud or anti-social behaviour
6. Dealing and handling client agreements, queries or disputes
7. Protecting Ram &CO solicitors Limited interest, its employees and clients against parties

who have committed criminal acts or are in breach of legal obligation to Ram &CO solicitors Limited Fulfil duties owed to our clients, employees and director

How we share your data

We do not disclose or share your personal data to anyone without your consent, unless required by law to do so. We use trusted third parties to provide appropriate services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
In some circumstance, we may disclose your information to third parties where directed and ordered by the court. These may include;
• Solicitors
• Barristers
• Legal Aid Agency
• Cafcass
• Professional Experts
• Law Society
• HMRC
• Police Disclosure Unit
• Any other parties to proceedings

Retaining your data

We are required under law to retain your personal data for a set period of time, the maximum legally obliged retention period for file information is 6 years, or until such time that a child within proceedings reached the age of 18.

Access to your data

You have the right to access any personal information and data that we process about you.
• You could request information concerning;

Your personal data

• To whom you data will be shared/disclosed to
• How long will your data be stored
• Purpose of the processing of your personal data
• You have the right to request us to amend any incorrect or inaccurate data we hold about you. We strive to do this in the first instance so that we have the most updated information and data about you.

You can also ask to remove or amend your data. You have the right to request from us;

• Your personal data to be deleted from our records
• How we check to make sure that your data is accurate and updated
• Procedures for making a complaint
If we receive a request from you concerning exercising any one the above rights, in such circumstance, we may ask to confirm your identity prior to you exercising your rights. Where we are under legal duty to preserve any personal data about you, we will explain to you the extent of data as well as the duration we will continue to hold your personal data
If we receive a request from you concerning exercising any one the above rights, in such circumstance, we may ask to confirm your identity prior to you exercising your rights. Where we are under legal duty to preserve any personal data about you, we will explain to you the extent of data as well as the duration we will continue to hold your personal data.

If you would like to make a request around the processing of your personal data, please contact us at INFO@RAMSOLICITORS.CO.UK

Further information and complaints

We hope we have provided you sufficient information around the processing of your personal data that we undertake and the rights you have over it, however if you have any additional questions or would like more details around any of the points listed above, please
contact:
Ramachandran Saravanan
Ram&Co Solicitors limited
G01 Bec2 50 Wakering Road
Barking
IG11 8GN
info@ramsolicitors.co.uk
0044-7714238924

Complaints

If you have any concerns with this policy and believe we have processed your data in an unfair or unjust way or are non - compliant with the relevant data protection laws and you wish to raise a complaint, please our complaints policy to contact us and we will carefully consider your complaint and respond to you.
You also have the right to lodge a complaint with the supervisory authority (the Information Commissioners Office) at the address.

ICO
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
may collect from you. It also aims to explain the way we process your information and also share and store your data.